deenIntegrated Motion

Support

Synapticon > Support

We love to support you

Ease of use is one of our most important values when designing products. Synapticon drives are highly compatible with motors and sensors of various manufacturers and highly auto-adaptive. Nevertheless the integration, bring-up and tuning of motion axes and systems is a multidimensional and challenging task, that requires much expertise and experience. Synapticon gladly supports its customers as intensive as possible and necessary, to be mutually successful.

Documentation

Online Product Documentation
Hardware manuals, tutorials and software documentation

Support

Synapticon Support Ticket System
Use our support ticket system for any technical question in connection with our products

SYNAPTICON SUPPORT VIDEOS

Synapticon Support Session introduces a new series of training & support videos for OBLAC Tools and SOMANET Servo Drives.

Learn more about OBLAC TOOLS

 

EP1.   OBLAC DASHBOARD

OBLAC DRIVES SETUP INSTRUCTIONS

 

EP2OBLAC UPDATE

DOCUMENTATION LINK FOR TROUBLESHOOTING

 

EP3.   FIRMWARE UPDATE

CONTACT US DIRECTLY

You can also post your support request to
support@synapticon.com
or reach us on the following phone numbers:

Europe and all non-Asian countries: +49 7031 30 478 88

Asian countries: +86 400 1600 229